Goods can be returned to us within 14 days of purchase, in their original packaging and in saleable condition, for a full refund or exchange for the following reasons:
- If the product is faulty (an inspection will be carried out)
- If the wrong item has been dispatched
- If you have ordered the wrong item. Please note that as per the UK’s Distance Selling Regulations the cost of return postage is at your own expense.
If you wish to return goods, please email us through our contact us page to arrange their return, or telephone us on 01704 542894.
Please include a note stating your name, address, telephone number and reasons for the return or details of the exchange required. Failure to do this will result in a delay processing your return.